Privacy Policy

Your Privacy Matters to Us

At Fanichi LLC, we take your privacy and the security of your personal information very seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fanichi.store, make a purchase, or interact with our brand. We are committed to being transparent about our data practices and to protecting your privacy rights.

We understand that you trust us with your personal information, and we are committed to maintaining that trust. Whether you’re browsing our collection of premium wooden kitchenware, placing an order, or contacting our customer service team, you can be confident that your information is handled with care and respect.

This policy applies to all information collected through our website, email communications, and other interactions with Fanichi LLC. Please take a moment to read this policy carefully. If you have any questions or concerns, please don’t hesitate to contact us.

I. Information We Collect

Personal Information You Provide

When you interact with Fanichi, we may collect personal information that you voluntarily provide to us. This includes:

Account Information:

  • Full name

  • Email address

  • Password (encrypted and securely stored)

  • Phone number

  • Shipping and billing addresses

Order Information:

  • Products purchased

  • Order history

  • Payment information (processed securely by Stripe)

  • Shipping preferences

Communication Information:

  • Emails you send to us

  • Customer service interactions

  • Feedback and reviews you provide

  • Survey responses

Marketing Preferences:

  • Newsletter subscriptions

  • Promotional preferences

  • Consent records

Other Information:

  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

Device Information:

  • IP address

  • Browser type and version

  • Operating system

  • Device type

  • Screen resolution

Usage Information:

  • Pages viewed

  • Time spent on pages

  • Click patterns

  • Navigation paths

  • Search terms

  • Referring website addresses

Cookie Information:

  • Cookie preferences

  • Session data

  • Tracking information

Information from Third Parties

We may receive information about you from third-party sources:

  • Payment Processors – Stripe provides transaction confirmation and fraud prevention data

  • Shipping Carriers – Address verification and delivery confirmation

  • Social Media Platforms – If you interact with us on social media

  • Marketing Partners – For advertising and promotional purposes

II. How We Use Your Information

Order Processing and Fulfillment

We use your information to process and fulfill your orders:

  • Processing Payments – Securely processing your transactions

  • Shipping Orders – Delivering your products to your specified address

  • Order Confirmations – Sending order confirmation and shipping updates

  • Customer Service – Responding to your inquiries and requests

  • Returns and Refunds – Processing returns and refunds

Communication

We use your information to communicate with you:

  • Transactional Emails – Order confirmations, shipping updates, and payment receipts

  • Customer Support – Responding to questions and resolving issues

  • Marketing Communications – Promotional emails, product announcements, and special offers (with your consent)

  • Surveys and Feedback – Requesting feedback to improve our products and services

Website Improvement

We use your information to improve our website and your experience:

  • Analytics – Understanding how customers use our website

  • User Experience – Improving navigation, design, and functionality

  • Content Personalization – Showing you products and content that may interest you

Fraud Prevention and Security

We use your information to protect our business and our customers:

  • Fraud Detection – Identifying and preventing fraudulent transactions

  • Security Monitoring – Detecting and preventing unauthorized access

  • Compliance – Meeting legal and regulatory requirements

Legal Compliance

We may use your information to comply with legal obligations:

  • Court Orders – Responding to lawful requests from courts and authorities

  • Regulatory Requirements – Meeting requirements of relevant regulators

  • Legal Claims – Defending or asserting legal rights

III. How We Share Your Information

Third-Party Service Providers

We share your information with trusted third-party service providers who help us operate our business:

Payment Processing:

  • Stripe – Processes payments securely

  • Information shared: Payment details, billing address, transaction amount

Shipping and Delivery:

  • USPS, UPS, FedEx, DHL – Delivers your orders

  • Information shared: Name, shipping address, contact information

Email Communications:

  • Email Service Providers – Sends transactional and marketing emails

  • Information shared: Email address, name, preferences

Website Analytics:

  • Analytics Services – Helps us understand website usage

  • Information shared: Usage data, device information, IP address

Legal Requirements

We may disclose your information if required by law:

  • Compliance – To comply with applicable laws and regulations

  • Legal Proceedings – To respond to court orders, subpoenas, or other legal processes

  • Government Requests – To respond to lawful requests from government agencies

  • Protection – To protect our rights, property, or safety, and that of our customers

Business Transfers

In the event of a business transaction, we may share your information:

  • Merger or Acquisition – If Fanichi is acquired by another company

  • Asset Sale – If we sell all or part of our assets

  • Bankruptcy – In the event of bankruptcy or insolvency

Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you:

  • Market Research – For industry analysis and trends

  • Partners – For research and development purposes

IV. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

How We Use Cookies

We use cookies for various purposes:

Essential Cookies:

  • Enable core functionality (e.g., adding items to cart, checkout)

  • Required for the website to function properly

  • Cannot be disabled

Performance Cookies:

  • Collect information about how visitors use our website

  • Help us understand which pages are popular

  • Allow us to improve website performance

Functional Cookies:

  • Remember your preferences

  • Enhance your user experience

  • Provide personalized content

Marketing Cookies:

  • Track your browsing activity

  • Deliver targeted advertising

  • Measure the effectiveness of marketing campaigns

Third-Party Cookies

We also use third-party cookies from:

  • Stripe – For secure payment processing

  • Google Analytics – For website analytics

  • Social Media Platforms – For social media integration

Your Cookie Choices

You have choices regarding cookies:

  • Browser Settings – You can adjust your browser settings to refuse cookies

  • Opt-Out Tools – Some third parties offer opt-out tools for their cookies

  • Cookie Consent – We provide cookie consent options on our website

Important: Refusing cookies may affect website functionality and your user experience.

Do Not Track Signals

We currently do not respond to “Do Not Track” signals from browsers. However, we respect your privacy choices and offer cookie management options.

V. Data Security

Our Security Measures

We implement a variety of security measures to protect your personal information:

Technical Security:

  • SSL/TLS Encryption – Secures data transmission

  • Firewalls – Prevents unauthorized access

  • Secure Servers – Hosted in secure, monitored facilities

  • Encryption – Data is encrypted at rest and in transit

  • Access Controls – Limited access to personal information

Organizational Security:

  • Employee Training – Staff trained on data protection

  • Privacy Policies – Clear policies for handling personal information

  • Regular Audits – Security audits and assessments

  • Incident Response – Procedures for addressing security incidents

Payment Security

We do not store your payment information on our servers. All payment processing is handled by Stripe:

  • PCI Compliance – Stripe is Level 1 PCI-compliant

  • Tokenization – Your card details are tokenized

  • Encryption – All payment data is encrypted

For more information about Stripe’s security, visit their website.

Data Breach Response

In the event of a data breach:

  1. Investigation – We will investigate the incident promptly

  2. Containment – We will take steps to contain the breach

  3. Notification – We will notify affected customers as required by law

  4. Resolution – We will work to resolve the issue and prevent recurrence

Your Responsibility

You also play a role in protecting your information:

  • Strong Passwords – Use strong, unique passwords for your account

  • Secure Connection – Ensure you’re using a secure internet connection

  • Protect Your Devices – Keep your devices secure and updated

  • Report Suspicious Activity – Contact us if you notice suspicious activity

VI. Data Retention

How Long We Keep Your Information

We retain your personal information for as long as necessary:

Order Information:

  • Retained for tax and accounting purposes

  • Typically 7 years (as required by law)

  • Maintained for customer service and warranty purposes

Account Information:

  • Retained while you have an active account

  • Archived when you close your account

  • May be retained for legal or business purposes

Marketing Information:

  • Retained while you are subscribed

  • Removed when you unsubscribe

  • We may retain consent records

Usage Information:

  • Retained for analytics and improvement

  • Typically 12-24 months

  • May be aggregated and retained longer

Data Disposal

When personal information is no longer needed:

  • Secure Deletion – Data is securely deleted or anonymized

  • Physical Disposal – Physical records are securely destroyed

  • Electronic Wiping – Hard drives and storage devices are securely wiped

VII. Your Privacy Rights

General Privacy Rights

You have certain rights regarding your personal information:

Right to Access:

  • Request a copy of the personal information we hold about you

  • Understand how your information is being used

Right to Rectification:

  • Request correction of inaccurate or incomplete information

  • Update your contact details or preferences

Right to Erasure:

  • Request deletion of your personal information

  • Subject to legal and business requirements

Right to Object:

  • Object to processing of your information

  • Opt out of marketing communications

Right to Restriction:

  • Request restriction of processing in certain circumstances

Right to Portability:

  • Request transfer of your data to another service provider

Your California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know:

  • Categories of personal information collected

  • Categories of sources

  • Business purpose for collection

  • Categories of third parties with whom information is shared

Right to Delete:

  • Request deletion of personal information

  • Subject to exceptions

Right to Opt-Out:

  • Opt out of the sale of personal information

  • We do not sell personal information

Right to Non-Discrimination:

  • You will not be discriminated against for exercising your rights

Verification:

  • We may need to verify your identity before processing requests

  • We may ask for additional information for verification purposes

Your European Privacy Rights

If you are in the European Economic Area, you have rights under GDPR:

  • Right to access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Rights related to automated decision-making

Exercising Your Rights

To exercise your privacy rights, please contact us:

Email: fanichillc@gmail.com
Phone: +84 0934020089
Address: 2222 W GRAND RIVER AVE STE A, OKEMOS, MI 48864

When making a request, please include:

  • Your full name

  • Your email address

  • The nature of your request

  • Any additional information that may help us locate your data

Response Times

We will respond to privacy requests within:

  • 30 days – For GDPR requests

  • 45 days – For CCPA requests

  • Additional time may be needed for complex requests

VIII. International Data Transfers

Data Storage Location

Your personal information is stored on servers located in the United States. When you provide information to us from outside the United States, you consent to the transfer of your information to the United States.

International Customers

If you are located outside the United States:

  • Data Transfers – Your data may be transferred to countries with different data protection laws

  • Protection Measures – We implement safeguards to protect your data

  • Rights – Your privacy rights are still protected

Data Processing Agreements

We have data processing agreements with our service providers:

  • Standard Contractual Clauses – For transfers from the EU

  • Adequacy Decisions – Where applicable

  • Data Protection Impact Assessments – For high-risk processing

IX. Children’s Privacy

Our Policy

Fanichi LLC does not knowingly collect personal information from children under the age of 13:

  • Age Restriction – Our website is not intended for children

  • No Targeting – We do not target marketing to children

  • Verification – If we learn we have collected child data, we will delete it

COPPA Compliance

We comply with the Children’s Online Privacy Protection Act (COPPA):

  • Parental Consent – We do not collect data from children without consent

  • Parental Access – Parents can review and delete their child’s information

  • Removal – We will remove child data upon request

Contact About Children’s Privacy

If you believe we have collected information from a child:

  • Contact us immediately at fanichillc@gmail.com

  • We will investigate and take appropriate action

  • We will delete the information promptly

X. Third-Party Links and Services

Third-Party Websites

Our website may contain links to third-party websites:

  • External Sites – Links to payment processors, social media, and other services

  • No Control – We do not control these websites

  • Different Policies – Third-party websites have their own privacy policies

  • Recommendation – Review the privacy policies of external websites

Third-Party Services

We use third-party services that may collect information:

  • Payment Processors – Stripe

  • Shipping Carriers – USPS, UPS, FedEx, DHL

  • Analytics – Google Analytics

  • Social Media – Facebook, Instagram, Pinterest

Social Media Features

Our website may include social media features:

  • Social Buttons – Like, share, or follow buttons

  • Interaction – Your interactions with these features are governed by the social media platform

  • Data Sharing – These features may share information with social media platforms

XI. Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time:

  • Changes – We will update this page with any changes

  • Effective Date – The “Last Updated” date will reflect the latest version

  • Notification – We will notify you of significant changes via email or website notice

Review This Policy

We encourage you to review this Privacy Policy periodically:

  • Stay Informed – Keep up to date with our data practices

  • Understand Changes – Understand how changes may affect you

  • Contact Us – Questions about policy changes? Contact us

Material Changes

For material changes to this policy:

  • Notice – We will provide prominent notice of changes

  • Consent – We may seek your consent for significant changes

  • Effective Date – Changes become effective on the stated date

XII. How to Contact Us

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: fanichillc@gmail.com
Phone: +84 0934020089
Address: 2222 W GRAND RIVER AVE STE A, OKEMOS, MI 48864

How to File a Complaint

If you believe your privacy rights have been violated:

  1. Contact Us – We will investigate and try to resolve the issue

  2. Privacy Authorities – You may file a complaint with your local privacy authority

  3. Legal Action – You may have legal rights to take action

Privacy Officer

For privacy-related matters, you may contact our Privacy Officer:

  • Email: fanichillc@gmail.com

  • Subject Line: “Privacy Inquiry”

  • Response Time: We aim to respond within 30 days

XIII. Summary of Key Privacy Points

What We Collect

  • Personal information you provide (name, email, address, order details)

  • Automatic information (IP address, browser data, usage information)

  • Information from third parties (payment confirmation, shipping data)

How We Use Your Information

  • Processing orders and payments

  • Communicating with you

  • Improving our website and services

  • Fraud prevention and security

  • Legal compliance

How We Share Your Information

  • With service providers (payment processors, shipping carriers)

  • For legal compliance

  • In business transfers

  • As aggregated or de-identified information

Your Rights

  • Access and review your information

  • Correct inaccurate information

  • Request deletion

  • Opt out of marketing communications

  • Object to certain processing

Security

  • SSL/TLS encryption

  • PCI-compliant payment processing

  • Access controls and security audits

  • Data breach response procedures

XIV. Frequently Asked Questions About Privacy

Do you share my information with other companies?

We share your information only with trusted service providers who help us process orders, ship products, and operate our business. We do not sell or rent your personal information to third parties.

Is my credit card information safe?

Yes, all payment processing is handled by Stripe, a Level 1 PCI-compliant payment processor. Your card details are encrypted and tokenized, and we never store your full card information on our servers.

Can I review what information you have about me?

Yes, you can request a copy of the personal information we hold about you. Please contact us at fanichillc@gmail.com.

How do I unsubscribe from marketing emails?

You can unsubscribe by clicking the “unsubscribe” link at the bottom of any marketing email, or by contacting us and requesting to be removed from our mailing list.

Do you sell my information to advertisers?

No, we do not sell, rent, or trade your personal information to advertisers or other third parties for marketing purposes.

What happens if you update your Privacy Policy?

We will post updates on our website and may notify you via email for significant changes. We encourage you to review this policy periodically.

How long do you keep my information?

We retain your information as long as necessary for business and legal purposes, including tax and accounting requirements. Marketing preferences are retained until you unsubscribe.

Can I close my account and have my data deleted?

Yes, you can request account closure and data deletion by contacting us at fanichillc@gmail.com. Please note that some information may be retained for legal or business requirements.

XV. Your Consent

Consent to This Policy

By using our website and providing your information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Withdrawing Consent

You may withdraw your consent at any time:

  • Email – fanichillc@gmail.com

  • Phone – +84 0934020089

  • Mail – 2222 W GRAND RIVER AVE STE A, OKEMOS, MI 48864

Withdrawal of consent may affect your ability to use certain services or features.

Consent for Minors

We do not knowingly collect information from minors under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with information, please contact us.

Fanichi LLC – Premium Wooden Kitchenware Crafted with Care

*2222 W GRAND RIVER AVE STE A, OKEMOS, MI 48864*
Email: fanichillc@gmail.com
Phone: +84 0934020089